Purpose of the processing (purpose and legal basis)

The company Torretto Tessuti, whose headquarters are located at 12 Zone d'activités la Valliere, 06730 - Saint André de la Roche, has an online sales website. This site allows us to receive orders from our customers and the data collected on this occasion are recorded and processed in a customer file.
This file allows you to:
- Manage orders, payment and delivery.
- Conduct marketing operations (loyalty, promotions) and send advertising by e-mail to our customers who have not objected or who have accepted:
On products similar to those they have ordered / On other products offered by the company. 

    Legal basis of the processing

    - Order management: the legal basis for the processing is the execution of a contract (see article 6.1.b) of the European Data Protection Regulation.
    - Sending commercial solicitations by e-mail on products similar to those ordered by customers: the legal basis for the processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation, namely to promote our products to our customers.
    - Sending of commercial solicitations by e-mail on other products offered by Torretto Tessuti: the legal basis for the processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the Post and Electronic Communications Code.

      Data categories

      - Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists.
      - Order data: transaction number, purchase details, purchase amount, invoice payment data (payments, outstanding payments, discounts), product returns.
      - Data relating to the means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately erased).
      - Data necessary for the realization of loyalty and prospecting actions: purchase history.

        Recipients of the data

        - The customer and billing departments of Torretto Tessuti are the recipients of all categories of data.
        - Its subcontractors, in charge of the delivery of its orders, are recipients of the identity, the address and the telephone number of our customers.

          Duration of data retention

          - Data necessary for the management of orders and invoicing: for the entire duration of the commercial relationship and ten (10) years for accounting purposes.
          - Data necessary for the realization of loyalty actions and prospecting: for the entire duration of the commercial relationship and three (3) years from the last purchase.
          - Payment data: these data are not kept by Torretto Tessuti; they are collected during the transaction and are immediately deleted once the purchase is settled.
          - Data concerning the lists of opposition to receive prospecting : three (3) years.

            Your rights

            If you do not wish to receive any further advertising from Torretto Tessuti (exercise of the right to object or withdrawal of consent already given), contact us
            If, after having consented to the transmission of your data to our commercial partners, you wish to reverse this choice and no longer receive advertising from them, please contact us, contact us
            You can access your data, rectify it or have it deleted. You also have a right to portability and a right to limit the processing of your data (see the cnil.fr website for more information on your rights).
            To exercise these rights or if you have any questions about the processing of your data in this system, contactwe.
            By e-mail :contact@tessuti.fr
            By mail : 12 Zone d'Activités la Vallière 06730 Saint André de la Roche
            If you feel, after having contacted Torretto Tessuti, that your "Data Protection" rights have not been respected, you can send an online complaint to the CNIL.

             

             .